FAQs

Q: When will my order arrive?

We typically ship orders within 1–2 business days. After dispatch, USPS delivery usually takes about 4–7 days. This is an estimate, not a guaranteed arrival date.

Some sticker orders ship by untracked letter mail. Questions about your shipment? Email info@casualcovert.com and we’ll help.

Q: There's a piece of dust / something in my sticker? A scuff on an enamel pin? A minor issue with my product? UHM WHY? MONEY BACK PLEASE?

Little handmade quirks happen! Most of our stickers are made in-house and laminated by hand, so you may spot tiny variations, a little dust, or minor surface marks. We care about the craft, and anything we identify as noticeably imperfect is discounted accordingly.

But a handmade quirk is different from receiving a damaged, defective, or incorrect item. If something seems wrong, please email info@casualcovert.com as soon as you notice it so we can evaluate the issue and help.

All sales are final, subject to the exceptions outlined in our refund policy. Questions before you buy? Reach out. We want you to feel good about your new iconic little thing.

Q: I am just buying AN STICKER! Why do I have to pay shipping??

Some sticker orders ship by untracked letter mail, so tracking won’t be available for those orders. Please check our shipping policy for details, and email info@casualcovert.com if you have questions about your shipment.

Q: I wanna buy an original piece of werk, what do I DO? What do I expect?

First of all, iconic and thank you! Second,

PLEASE EMAIL info@casualcovert.com FOR PURCHASING ORIGINAL WORK! We will arrange shipping costs and tracking information so you know where your new iconic collectors item is every step of their journey to their new home!

Shipping will be invoiced separately for all original paintings. Please contact us prior to placing your order to confirm shipping details. After confirming your interest, you will receive a separate invoice for shipping via email.

Once everything is confirmed and paid for I will ship out your work ASAP and email you the tracking number so we are on the same page until you get your masterpiece!